Hotel Kaiserin Elisabeth is a historic four-star hotel located in the heart of Vienna, adjacent to St. Stephen’s Cathedral. It features a blend of traditional charm with modern amenities and offers a cozy atmosphere appreciated by guests. The hotel's unique location provides immediate access to major attractions and is an ideal base for discovering the city.
Location
Hotel Kaiserin Elisabeth's location offers easy access to public transportation, with Stephansplatz Metro Stop merely 0.1 miles away. Main sights, including the Vienna State Opera and Hofburg, are within walking distance. The hotel is also conveniently situated near shopping streets Kärntnerstraße and Graben.
Rooms
The hotel offers a manageable total of 63 rooms, allowing for personalized service for each guest. Elegant single rooms are sized at 15m² and equipped with a bathroom, air conditioning, and a writing desk. Superior double rooms, occupying 36m², feature separate living and sleeping areas along with modern facilities.
Eat & Drink
A breakfast buffet is served daily from 7:00 to 11:00 a.m., featuring a variety of cold and hot dishes, including traditional Austrian specialties like 'Kaiserschmarren'. Guests can enjoy a comfortable dining atmosphere that reflects the hotel's commitment to Viennese cuisine. Room service is also available during select hours.
Leisure & Business
The hotel includes a spacious lobby lounge with a cozy fireplace for guests to relax. Business services and assistance with booking tickets for events like the opera are provided by the hotel staff. A small computer station and souvenir shop are located near the front desk for additional convenience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean
friendly staff
pricey
limited fresh air
7.8/10
Very good
Rooms
7.8
Location
9.0
Service
8.4
Dining
7.4
Guest reviews
7.8/10
based on 8 review
4.5/5
based on 1078 review
9.0
9.0/10based on 1860 review
#36 of 389 hotels in Vienna based on Tripadvisor
Ken
United Kingdom,
May
2024
7.8/10
The hotel is centrally located in Vienna, making it convenient for exploring the city on foot or using public transport. The rooms, while having a separate WC room, can be affected by outside noise due to nearby construction and limited fresh air on lower floors. The service is outstanding, offering assistance with various arrangements and reservations. The dining experience is generally delightful with some minor faults. Overall, a clean and comfortable stay with friendly staff but with some limitations in room amenities.
Rooms
7.0
The rooms, although clean and comfortable, may face noise from nearby construction and limited fresh air on lower floors.
Service
9.0
The staff provided top-notch service, assisting in various arrangements and reservations.
Location
8.0
The hotel is perfectly situated for exploring Vienna, with easy access to downtown and nearby attractions.
Dining
8.0
The dining experience is generally delightful, with some minor faults noted.
Facilities
7.0
The hotel offers essential facilities but may have limitations in room amenities.
Matt
United States of America,
February
2024
8.0/10
The hotel might feel like a prison cell with small rooms lacking natural light, but they are clean and have air conditioning. The service is friendly and attentive, with an old-world charm. The location is superb, right in the city center with easy access to tourist attractions. The dining options are decent but could use improvement. Overall, a comfortable stay with some limitations.
Rooms
7.0
The rooms were clean and had air conditioning, but felt small with limited daylight.
Service
9.0
The staff was very friendly and knowledgeable, adding a touch of old-world manners to their service.
Location
9.0
The hotel is conveniently located in the center of the city, with easy access to major attractions and public transportation.
Dining
7.0
The dining options were decent, but could be improved for a better experience.
Facilities
8.0
The facilities provided were satisfactory for a comfortable stay.
Bert
United Kingdom,
January
2024
8.2/10
My stay at the hotel was quite pleasant. Despite some morning disturbances from delivery and cleaning trucks, the room was very spacious and comfortable. The location was great, near Stephanplatz, making it easy to explore Vienna. The dining experience exceeded my expectations with a good variety of options.
Rooms
8.0
The room was very spacious and comfortable, although I was disturbed by delivery and cleaning trucks early in the morning. Closing the door helped reduce the noise.
Service
7.0
The staff was very professional and knowledgeable, although there was a slight issue with a canceled room charge. However, they were helpful and recommended a great restaurant for dinner.
Location
9.0
The hotel's location is excellent, close to the main pedestrian mall, St Stephen's, and the Opera House, making it convenient to reach all corners of Vienna.
Dining
9.0
The dining experience was excellent, with a variety of fresh and delicious options for breakfast. The service was top-notch.
Facilities
8.0
The hotel offers great facilities like room service, dry cleaning, and good WiFi. Though I was on an inferior floor, limiting fresh air due to occasional odors, the amenities were satisfactory.
Jacob
United Kingdom,
November
2023
8.2/10
I found the hotel to be a mixed experience. The rooms were clean and coordinated with the booking details, but I felt the price was a bit steep for the floor I was allocated, restricting fresh air options. The service, on the other hand, was exceptional, with staff going out of their way to assist me, even helping with luggage at odd hours. The location was excellent, centrally positioned and elegantly designed for both leisure and business travelers. The dining could use some improvement in variety, but the free breakfast was surprisingly delightful. Facilities were generally good.
Rooms
8.0
The rooms were very clean and matched the booking description precisely.
Service
9.0
The service was exceptional, with staff always ready to offer assistance and even helping with luggage at unusual times.
Location
9.0
The location was superb, right near major attractions and immaculately clean.
Dining
7.0
The breakfast exceeded my expectations, offering a good start to the day.
Facilities
8.0
The facilities met my needs during the stay.
clean
pricey
Keith
United Kingdom,
October
2023
9.2/10
The hotel offers bright, comfortable rooms that are extremely clean, making it perfect for a quick stopover in Vienna after tours. The staff is exceptionally friendly and helpful, with services ranging from assisting in procuring tickets to offering dining recommendations via email. The location couldn't be better, just steps away from Saint Stephens Platz and the finest shopping and dining spots.
Rooms
9.0
The rooms are bright, comfortable, and extremely clean.
Service
9.0
The staff is most friendly and helpful, assisting guests with various needs.
Location
10.0
The location is excellent, just a few steps to Saint Stephens Platz and the mall.
Dining
9.0
The dining experience is beyond expectations, with varied and fresh options.
Facilities
9.0
The hotel offers a range of excellent amenities to enhance the stay.
Bob
United States of America,
August
2023
7.6/10
I had a lovely stay at this hotel. The room matched the description perfectly, but it was small. The service was top-notch and the staff were amazing, especially at the reception and in the breakfast-room. The location was optimal for exploring the city, although parking was a bit challenging. The dining experience was fine overall, but some aspects like the orange juice were disappointing.
Rooms
7.0
Despite the small size, the room had a 'smoky' glass window that was as described and pictured. It was clean and comfortable.
Service
8.0
The staff were amazing and eager to assist with planning my stay, although not always consistently friendly.
Location
9.0
The hotel's location was amazing, right in the heart of Vienna, making it easy to explore on foot or by public transport.
Dining
6.0
The dining experience was average with some disappointments like the orange juice, but overall satisfactory.
Facilities
8.0
The hotel offered essential facilities, making the stay comfortable and convenient.
Richard
United States of America,
July
2023
7.4/10
My stay at the hotel was delightful. The rooms were spacious and immaculately clean, with incredibly comfortable beddings. While my initial room on the 4th floor was a bit too hot for my liking, the switch to a ground-floor room made all the difference. The location was superb, right at the center of Vienna but surprisingly quiet inside. The staff was a vibrant mix of helpful, informative, and cheerfully quick to assist. The only slight letdown was the somewhat limited dining options, especially at breakfast.
Rooms
8.0
The rooms were bigger than average, super clean, and the beddings were incredibly comfortable. Changing to a ground-floor room greatly improved my experience.
Service
7.0
The staff offered early check-in after a long flight and were lovely, cheerful, and quick to assist. However, they were a bit noisy in the morning at 7.00 am.
Location
9.0
The location was perfect, right at the center of Vienna but surprisingly quiet inside. It was close to many of the city's main attractions.
Dining
6.0
The dining experience was okay, but possibly on the lower side for a four-star hotel. The options were somewhat standard.
Facilities
7.0
The hotel offered a decent range of facilities to cater to various needs during the stay.
David
United Kingdom,
May
2023
8.2/10
My stay at the hotel was quite pleasant overall. The rooms were comfortable and clean, but had an unusual shape. The service was excellent with helpful and kind staff offering various services. The location was superb, centrally located and close to public transport. The dining experience was good with a satisfying breakfast. The facilities were well-maintained.
Rooms
8.0
The room was comfortable with a bath and separate shower, but had an unusual skinny shape.
Service
9.0
The staff was very kind and helpful, providing a range of services including room service and tours/ticket assistance.
Location
9.0
The location was excellent, being only 40 meters from the subway in the main downtown square, making it central for public transport, tourism, and shopping.
Dining
7.0
The dining was fully satisfactory, offering a good variety of fresh food, though with minor faults.
Facilities
8.0
The facilities were well-maintained and provided all the necessary services for a comfortable stay.